Privacy Policy
This Privacy Policy describes how Katbite (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from katbite.com.
1. Information We Collect
When you visit the Site, we collect certain information necessary to process your purchases and improve your experience:
- Device Information: Version of web browser, IP address, time zone, cookie information, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, and offers.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store.
- We may share your Personal Information to comply with applicable laws and regulations.
- We never sell your personal data to third parties for their marketing purposes.
4. Payment Security
Your security is our priority. All credit card information is encrypted during transmission using Secure Sockets Layer (SSL) technology. We do not store your full credit card details on our servers; payments are processed through secure, PCI-compliant payment gateways.
5. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience and remember your preferences.
6. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
7. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Email: support@katbite.com
Phone: +86 18667000622
Business Address: North Side, Upstairs of Commercial Building, No. 330 Fenghuangshan, Yuhang Street, Yuhang District, Hangzhou City, Zhejiang Province, China